Patient portal

What patients see, how they sign in, and how to help them.

Getting going

  • Add the portal to a patient's phone

    Patients can add your portal to their phone's home screen, so it opens like an app with your clinic's name and logo. No app store download needed.

    • Everyone
    • For patients

Understanding it

  • The patient portal

    Your clinic's patient portal is where patients book, see results and treatment records, complete forms and ask questions, all under your branding.

    • Everyone
  • How patients sign in

    Patients sign in to your portal with their email address and a six-digit code sent by email. There are no passwords to set up or forget.

    • Everyone

Reference

  • What patients can and can't see

    A page-by-page list of what a signed-in patient sees in your portal, and the clinical details that always stay private to your team.

    • Everyone

Questions

  • Answers to share with your patients

    Plain answers to the questions patients ask most about your portal: signing in, codes, booking, cancelling, results, messages and their data.

    • Everyone
    • For patients