Patient portal
What patients see, how they sign in, and how to help them.
All topics
Getting going
- Add the portal to a patient's phone
Patients can add your portal to their phone's home screen, so it opens like an app with your clinic's name and logo. No app store download needed.
- Everyone
- For patients
Understanding it
- The patient portal
Your clinic's patient portal is where patients book, see results and treatment records, complete forms and ask questions, all under your branding.
- Everyone
- How patients sign in
Patients sign in to your portal with their email address and a six-digit code sent by email. There are no passwords to set up or forget.
- Everyone
Reference
- What patients can and can't see
A page-by-page list of what a signed-in patient sees in your portal, and the clinical details that always stay private to your team.
- Everyone
Questions
- Answers to share with your patients
Plain answers to the questions patients ask most about your portal: signing in, codes, booking, cancelling, results, messages and their data.
- Everyone
- For patients