Payments

Stripe, booking fees, no-show fees, balance payments, refunds and receipts.

Getting going

  • Connect Stripe to take payments

    Connect your clinic's own Stripe account so patients can pay booking fees, no-show fees and treatment balances by card.

    • Owner
  • Take booking fees

    Ask patients to pay a booking fee when they book online. It secures the slot, comes off the treatment price and saves their card.

    • Owner
  • Charge no-show fees

    Set a no-show fee that's charged automatically to the patient's saved card when you mark an appointment as a no-show.

    • Everyone
  • Take a balance or extra payment

    Send a patient a secure payment link by email or text for the rest of their treatment price, or for any other amount.

    • Everyone
  • Refund a payment

    Refund a patient's booking fee, treatment payment or no-show fee from the appointment page, and see which refunds Clinicify makes automatically.

    • Owner

Understanding it

  • Payment receipts

    What patients are told when they pay a booking fee, pay a link, get a refund or are charged a no-show fee, and what shows on their statement.

    • Everyone

Fixing problems

  • Payments troubleshooting

    Fixes for common payment problems: booking fees not collected, payment links not sending, no-show fees not charging and missing refund buttons.

    • Everyone