Payments
Stripe, booking fees, no-show fees, balance payments, refunds and receipts.
All topics
Getting going
- Connect Stripe to take payments
Connect your clinic's own Stripe account so patients can pay booking fees, no-show fees and treatment balances by card.
- Owner
- Take booking fees
Ask patients to pay a booking fee when they book online. It secures the slot, comes off the treatment price and saves their card.
- Owner
- Charge no-show fees
Set a no-show fee that's charged automatically to the patient's saved card when you mark an appointment as a no-show.
- Everyone
- Take a balance or extra payment
Send a patient a secure payment link by email or text for the rest of their treatment price, or for any other amount.
- Everyone
- Refund a payment
Refund a patient's booking fee, treatment payment or no-show fee from the appointment page, and see which refunds Clinicify makes automatically.
- Owner
Understanding it
- Payment receipts
What patients are told when they pay a booking fee, pay a link, get a refund or are charged a no-show fee, and what shows on their statement.
- Everyone
Fixing problems
- Payments troubleshooting
Fixes for common payment problems: booking fees not collected, payment links not sending, no-show fees not charging and missing refund buttons.
- Everyone