For single-practitioner clinics
You treat the patients. Clinicify handles the front desk
In a single afternoon you treat patients, answer messages, chase forms, log checks and take payments. Clinicify takes on the jobs that are not treating patients, so the clinic runs properly and the evenings are yours.
Your appointment at Mirror Image Clinic is confirmed for Tue 6 Oct, 2:30pm.
Mon 09:12Reminder: you have an appointment tomorrow at 2:30pm with Emma Clarke.
Mon 18:00Your results are ready. Sign in to your portal to read them.
Thu 11:24Your week, as it is
- Messages answered between appointments
And then again at ten at night, because there is nobody else to answer them.
- Consent chased on the morning of the treatment
The form went out, or you think it did, and the patient is due at eleven.
- A no-show that costs an hour of income
There is no second practitioner to fill the gap, so the hour is simply gone.
- Records and checks in whatever time is left
Which is usually after the last patient, when you are least sharp.
You do not run a small clinic. You run a whole clinic, alone. You are the practitioner, the receptionist, the compliance lead and the finance team, and only one of those is the job you trained for.
So the answer is not software that does less because you are small. It is software that does the other jobs, so you can get on with yours.
What changes
- Treatments stop being interrupted
Patients book online, find their appointments, results and aftercare in the portal, and get general questions answered on the spot. Anything clinical waits for you, drafted and ready to approve.
Patient questions - An empty chair stops costing you
A booking fee when they book, a reminder the day before, and a no-show fee charged to the card saved at booking. When the hours you treat are your income, this is the one that pays for itself.
No-shows - Your evenings come back
Forms go out before appointments and come back signed, aftercare goes out afterwards, and a lab report is read into a table rather than retyped by you at nine at night.
Forms and consent - You look as established as you are
Your own branded booking page and portal, and every message sent in your clinic's name. Patients see a proper clinic rather than one person juggling.
Patient portal - Compliance without a compliance person
Checks are scheduled and remembered for you, and the evidence builds under the CQC domains as you work, rather than in the week after somebody asks for it.
CQC compliance
A Tuesday, before and after
- 7.45am: texting today's patients to check they are still coming
- 11am, mid-treatment: three missed calls
- 2pm: a patient arrives without their consent form
- 9pm: typing up a blood panel
- 7.45am: yesterday's reminders already did it
- 11am, mid-treatment: one answered, one waiting for you
- 2pm: it came back signed on Sunday
- 9pm: checking the extracted values, then publishing
What you stop worrying about
- What if a patient asks something clinical and gets an automated reply?
They will not. Suitability, contraindications, pregnancy and a patient's own symptoms always come to you, drafted, for you to edit and approve before anything is sent.
- What happens when I take somebody on?
You add them. Same system, same records, same history. There is nothing to move and nothing to set up a second time.
- Is this too much system for one person?
The sensible decisions are already made for you: reminders on, signatures required on consent, clinical questions routed to you. You turn the rest on when you need it.
The parts that matter most to you
No-shows
The hour you had already paid for, protected at the point of booking.
Patient questions
Fewer calls during treatments, and no reply you have not seen.
Patient portal
The front desk you do not have, open at the hours you are not.
Online booking
Patients book at ten at night without needing you to answer.
Forms and consent
Signed before they arrive, so nothing is done on a clipboard.
CQC compliance
The evidence assembles itself while you are treating patients.
How pricing works for you
There is a plan for a single practitioner, with messages included, no credits to buy and no setup fee. When you take somebody on you move up a plan and keep everything: the records, the forms and the history.
Other clinics like yours
Start your 14 day free trial
Every feature on every plan, and every reminder and message included, with no credits to buy.
No card required. If it is not right for your clinic, walk away and nothing has been charged.