Patient messages

Clinicify reminds patients by email, and by text if they've opted in, about a day before each confirmed appointment. Here's how reminders work.

Patient emails arrive in your clinic's name, with your logo and colour, and keep clinical detail behind portal sign-in. Here's how they're put together.

Appointment emails include a calendar file and add-to-calendar buttons, so patients can save the appointment in one step. No treatment details are included.

Every email and text Clinicify sends your patients, when each one goes out, and which ones your clinic or the patient can switch off.

Which phone numbers Clinicify accepts, how numbers are formatted, when patients get texts, and how to set the sender name they see.