Data and privacy

Retention, exports, archived records and how patient data is protected.

All topics

Getting going

  • Export your clinic's data

    Download a copy of your clinic's records as a ZIP of CSV files and a full JSON file, with lab documents and consent signatures.

    • Owner
  • Archived records

    Find patients, treatment records and lab results that have been deleted, see when each will be permanently removed, and restore them.

    • Owner
  • Handling patient data and erasure requests

    Respond to a patient's request to see, correct or erase their data, and how erasure works alongside clinical record retention.

    • Owner

Understanding it

  • How long records are kept

    How Clinicify holds clinical records for the NHS-recommended retention period, what happens when records are deleted, and how owners change the periods.

    • Owner
  • How patient data is protected

    The safeguards Clinicify uses for patient data: encryption, per-clinic keys, role-based access, two-step verification and an audit trail.

    • Everyone

Questions